Ordering
To place an order, it is best to call me directly: (512) 618-1781.
Email (bradymuck@yahoo.com) also works but can be a much slower means of communication.
I prefer to avoid texting/messaging platforms on social media as important details can be easily missed.
The goal of my conversation with you is to help put together the right instrument to suit your needs via wood combinations, optimal scale length and pickups/electronics that complement the wood selection.
Every detail of the build is geared specifically to YOU (even down to the string spacing at the saddles).
If you don’t know the first thing about woods/electronics, don’t sweat it.
I will walk you through a series of questions that will help guide me in the right direction.
Once we have discussed/detailed the specs on your custom build and a final price has been agreed upon, I require 40% down to get started.
Please note: deposits are non-refundable.
Midway through your build, I will collect a 30% installment.
The remaining 30% is due upon completion/prior to shipping.
Payment methods
I accept PayPal, Venmo, cash, checks in the mail, and can bill a credit card.
Cancelation policy
If you find yourself in a situation that prohibits you from fulfilling your financial obligation to your build, you need to contact me and let me know.
From there, I will assess the situation and decide the best course of action.
Much of this depends on how far along your build is.
I handle these situations on a case-by-case basis with an understanding that deposits are non-refundable.
Communication is key!
Failure to make timely payments
This is in specific reference to the final balance due on the instrument.
When the bass is strung up and settling in to string tension, that is when I inform you that the remaining balance is due.
If you do not respond and fail to send payment after multiple communication attempts, I give you 30 days to get it taken care of.
After those 30 days, your order is terminated, and the bass goes up for sale with no refund issued.